Podrobný výpis o publikaci

The aim of the dissertation titled the issue of tertiary education in the fields of hospitality and gastronomy is to justify a cultural and social importance and need for developing disciplines – Hospitality and Catering at the college/university level. Sub-objectives judge the current state of professional education in the studied area. The main output is the concept of professional standards in defining key competencies and sample profile of a graduate of bachelor and master study programme of the examined field. The combination of several methods and techniques was used for the processing of this study – a comparison of higher education environment in the analysis field in the Czech Republic and Europe, including survey results from 556 respondents, observation and personal interviews. Results of the evaluated analysis and synthesis helped to formulate conclusions. The educational model for higher levels of hospitality and catering allows modifications within the study program – with regard to the requirements of professional environments. Based on survey results, it was defined competencies of graduates, which are required by employers of surveyed industries. Key competencies are derived from social and interpersonal skills, empathy, motivational skills, communication skills, multicultural tolerance. Systematic method, criticality, analyticity, organizational skills, creativity and attention to detail, the art of prediction, the sense of definition and the setting objectives are essential expertise. Intra personal skills are crucial for the field – self-reflection, self-confidence, self-discipline.