Managing front office operations

@book{13005,
   author = {Kasavana, M. L. and Brooks, R. M.},
   address = {New York},
   edition = {7th},
   location = {New York},
   isbn = {0-86612-265-6},
   publisher = {Prentice Hall},
   title = {Managing front office operations},
   year = {2005}
}

TY  - BOOK
ID  - 13005
AU  - Kasavana, M. L. - Brooks, R. M.
PY  - 2005
TI  - Managing front office operations
PB  - Prentice Hall
CY  - New York
SN  - 0866122656
ER  - 

KASAVANA, M. L. and R. M. BROOKS. \textit{Managing front office operations}. 7th. New York: Prentice Hall, 2005. ISBN~0-86612-265-6.