Measuring Customer Satistisfaction and Loyalty in Spa Companies.

@article{14805,
   author = {VILDOVÁ, Eliška and MARTINČÍK, David and TLUČHOŘ, Jan and Jakubíková, Dagmar},
   article_location = {Liberec},
   article_number = {1},
   keywords = {customer, health care, loyalty, satisfaction, spa care},
   language = {eng},
   issn = {1212-3609},
   journal = {E+M Ekonomie a Management},
   title = {Measuring Customer Satistisfaction and Loyalty in Spa Companies.},
   volume = {XVIII},
   year = {2015}
}

TY  - JOUR
ID  - 14805
AU  - VILDOVÁ, Eliška - MARTINČÍK, David - TLUČHOŘ, Jan - Jakubíková, Dagmar
PY  - 2015
TI  - Measuring Customer Satistisfaction and Loyalty in Spa Companies.
JF  - E+M Ekonomie a Management
VL  - XVIII
IS  - 1
SP  - 151 – 168
EP  - 151 – 168
PB  - Technická univerzita v Liberci
SN  - 12123609
KW  - customer, health care, loyalty, satisfaction, spa care
ER  - 

VILDOVÁ, Eliška, David MARTINČÍK, Jan TLUČHOŘ and Dagmar JAKUBÍKOVÁ. Measuring Customer Satistisfaction and Loyalty in Spa Companies. \textit{E+M Ekonomie a Management}. Liberec: Technická univerzita v Liberci, 2015, XVIII, No~1, p.~151 – 168. ISSN~1212-3609.