J 2016

General System Theory and its Possible Application in Hospitality

SOCHŮRKOVÁ, Martina and Martin PETŘÍČEK

Basic information

Original name

General System Theory and its Possible Application in Hospitality

Name (in English)

General System Theory and its Possible Application in Hospitality

Authors

SOCHŮRKOVÁ, Martina and Martin PETŘÍČEK

Edition

Czech Hospitality and Tourism Papers, Praha, Vysoká škola hotelová v Praze 8, 2016, 1801-1535

Other information

Type of outcome

Článek v odborném periodiku

Confidentiality degree

není předmětem státního či obchodního tajemství

Organization unit

University College Prague – University of International Relations and Institute of Hospitality Management and Economics, Ltd.

Keywords in English

business intelligence, general system theory, hospitality, intercultural management, revenue management, system management

Tags

International impact, Reviewed
Změněno: 20/11/2016 12:17, doc. Ing. Martin Petříček, Ph.D.

Abstract

In English

General systems theory is one of the most widespread scientific disciplines applied in many areas including the management and control of an organization. It uses methods such as operational research, system analysis and system engineering. The objective of this article is, based on the research of scientific databases and literature, to present ways in which GST may be applied to the hospitality industry. Systems management in hospitality, intercultural management in hospitality and GST’s application to the Revenue Management were chosen as examples.