The Impact of Online Reputation Management on Customesrs' Decision Making Process

@article{22465,
   author = {Chalupa, Štěpán},
   article_location = {Praha},
   article_number = {30},
   keywords = {Customer behaviour, electronic word-of-mouth, user generated content},
   language = {cze},
   issn = {1801-1535},
   journal = {Czech Hospitality and Tourism Papers},
   title = {The Impact of Online Reputation Management on Customesrs' Decision Making Process},
   volume = {14},
   year = {2018}
}

TY  - JOUR
ID  - 22465
AU  - Chalupa, Štěpán
PY  - 2018
TI  - The Impact of Online Reputation Management on Customesrs' Decision Making Process
JF  - Czech Hospitality and Tourism Papers
VL  - 14
IS  - 30
SP  - 3-15
EP  - 3-15
PB  - The Insitute od Hospitality Management in Prague
SN  - 18011535
KW  - Customer behaviour, electronic word-of-mouth, user generated content
ER  - 

CHALUPA, Štěpán. The Impact of Online Reputation Management on Customesrs' Decision Making Process. \textit{Czech Hospitality and Tourism Papers}. Praha: The Insitute od Hospitality Management in Prague, 2018, roč.~14, č.~30, s.~3-15. ISSN~1801-1535.