The Impact of Online Reputation Management on Customesrs'
Decision Making Process

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Publications Přehled o publikaci

Přehled o publikaci

J 2018

The Impact of Online Reputation Management on Customesrs' Decision Making Process

CHALUPA, Štěpán

Basic information

Original name

The Impact of Online Reputation Management on Customesrs' Decision Making Process

Name (in English)

The Impact of Online Reputation Management on Customesrs' Decision Making Process

Authors

CHALUPA, Štěpán

Edition

Czech Hospitality and Tourism Papers, Praha, The Insitute od Hospitality Management in Prague, 2018, 1801-1535

Other information

Language

Czech

Type of outcome

Article in a journal

Confidentiality degree

is not subject to a state or trade secret

Keywords in English

Customer behaviour, electronic word-of-mouth, user generated content

Changed: 21/1/2019 08:53, Ing. Štěpán Chalupa, Ph.D.

CHALUPA, Štěpán. The Impact of Online Reputation Management on Customesrs' Decision Making Process. Czech Hospitality and Tourism Papers. Praha: The Insitute od Hospitality Management in Prague, 2018, vol. 14, No 30, p. 3-15. ISSN 1801-1535.

@article{22465,
   author = {Chalupa, Štěpán},
   article_location = {Praha},
   article_number = {30},
   keywords = {Customer behaviour, electronic word-of-mouth, user generated content},
   language = {cze},
   issn = {1801-1535},
   journal = {Czech Hospitality and Tourism Papers},
   title = {The Impact of Online Reputation Management on Customesrs' Decision Making Process},
   volume = {14},
   year = {2018}
}

TY  - JOUR
ID  - 22465
AU  - Chalupa, Štěpán
PY  - 2018
TI  - The Impact of Online Reputation Management on Customesrs' Decision Making Process
JF  - Czech Hospitality and Tourism Papers
VL  - 14
IS  - 30
SP  - 3-15
EP  - 3-15
PB  - The Insitute od Hospitality Management in Prague
SN  - 18011535
KW  - Customer behaviour, electronic word-of-mouth, user generated content
ER  -

CHALUPA, Štěpán. The Impact of Online Reputation Management on Customesrs' Decision Making Process. \textit{Czech Hospitality and Tourism Papers}. Praha: The Insitute od Hospitality Management in Prague, 2018, vol.~14, No~30, p.~3-15. ISSN~1801-1535.