Managerial Communication in Tourist Industry

@inproceedings{23146,
   author = {Čech, Petr and Chromý, Jan and Chalupa, Štěpán and Procházková, Eliška},
   address = {Granada},
   booktitle = {Proceedings of the 33rd International Business Information Management Association Conference (IBIMA)},
   editor = {Khalid S. Soliman},
   keywords = {communication; management; managerial communication; tourist industry},
   howpublished = {paměťový nosič},
   language = {eng},
   location = {Granada},
   isbn = {978-0-9998551-2-6},
   pages = {2074-2081},
   publisher = {International Business Information Management Association},
   title = {Managerial Communication in Tourist Industry},
   year = {2019}
}

TY  - JOUR
ID  - 23146
AU  - Čech, Petr - Chromý, Jan - Chalupa, Štěpán - Procházková, Eliška
PY  - 2019
TI  - Managerial Communication in Tourist Industry
PB  - International Business Information Management Association
CY  - Granada
SN  - 9780999855126
KW  - communication
KW  - management
KW  - managerial communication
KW  - tourist industry
N2  - Effective and accurate managerial communication is a crucial part of management and acts as one of factors to become a successful manager. This article´s authors carried out research among managers in tourist industry to find out their opinions on communication and how communication is used during their working day as well as the assessment of different communication channels for delivering content to the addressee. Individual variables have been applied to statistical dependency testing methods that have enabled either to validate or refute hypotheses. The research outcomes show that despite the current trend towards using electronic means of communication, the most common mode of communicating with colleagues is "face to face" communication. This type of communication was also rated by respondents as the most important for transmitting the message to the addressee. It has failed to prove the dependence between the frequency of communications and the level of management, gender, age of respondents, and organization size. This dependence has not been proved even in relation to the evaluation of the different ways of communication significance for data transmission.
ER  - 

ČECH, Petr, Jan CHROMÝ, Štěpán CHALUPA a Eliška PROCHÁZKOVÁ. Managerial Communication in Tourist Industry. In Khalid S. Soliman. \textit{Proceedings of the 33rd International Business Information Management Association Conference (IBIMA)}. Granada: International Business Information Management Association, 2019, s.~2074-2081. ISBN~978-0-9998551-2-6.