D 2019

Managerial Communication in Tourist Industry

ČECH, Petr, Jan CHROMÝ, Štěpán CHALUPA and Eliška PROCHÁZKOVÁ

Basic information

Original name

Managerial Communication in Tourist Industry

Authors

ČECH, Petr (203 Czech Republic, guarantor, belonging to the institution), Jan CHROMÝ (203 Czech Republic, belonging to the institution), Štěpán CHALUPA (203 Czech Republic, belonging to the institution) and Eliška PROCHÁZKOVÁ (203 Czech Republic)

Edition

Granada, Proceedings of the 33rd International Business Information Management Association Conference (IBIMA), p. 2074-2081, 8 pp. 2019

Publisher

International Business Information Management Association

Other information

Language

English

Type of outcome

Stať ve sborníku

Field of Study

50204 Business and management

Country of publisher

United States of America

Confidentiality degree

není předmětem státního či obchodního tajemství

Publication form

storage medium (CD, DVD, flash disk)

Organization unit

University College Prague – University of International Relations and Institute of Hospitality Management and Economics, Ltd.

ISBN

978-0-9998551-2-6

UT WoS

000503988803052

Keywords in English

communication; management; managerial communication; tourist industry

Tags

International impact, Reviewed
Změněno: 5/3/2020 07:57, Ing. Bc. Jan Chromý, Ph.D.

Abstract

V originále

Effective and accurate managerial communication is a crucial part of management and acts as one of factors to become a successful manager. This article´s authors carried out research among managers in tourist industry to find out their opinions on communication and how communication is used during their working day as well as the assessment of different communication channels for delivering content to the addressee. Individual variables have been applied to statistical dependency testing methods that have enabled either to validate or refute hypotheses. The research outcomes show that despite the current trend towards using electronic means of communication, the most common mode of communicating with colleagues is "face to face" communication. This type of communication was also rated by respondents as the most important for transmitting the message to the addressee. It has failed to prove the dependence between the frequency of communications and the level of management, gender, age of respondents, and organization size. This dependence has not been proved even in relation to the evaluation of the different ways of communication significance for data transmission.
Displayed: 22/11/2024 05:21