J 2019

ACHIEVING A GREAT REPUTATION FOR CORPORATE SOCIAL RESPONSIBILITY: STUDY FROM THE CZECH HOSPITALITY INDUSTRY

ČECH, Petr, Irena JINDŘICHOVSKÁ and Jiří NEUBAUER

Basic information

Original name

ACHIEVING A GREAT REPUTATION FOR CORPORATE SOCIAL RESPONSIBILITY: STUDY FROM THE CZECH HOSPITALITY INDUSTRY

Authors

ČECH, Petr (203 Czech Republic, guarantor, belonging to the institution), Irena JINDŘICHOVSKÁ (203 Czech Republic) and Jiří NEUBAUER (203 Czech Republic)

Edition

Scientific Papers of the University of Pardubice, Series D, Pardubice, Faculty of Economics and Administration, 2019, 1211-555X

Other information

Language

English

Type of outcome

Article in a journal

Field of Study

50204 Business and management

Country of publisher

Czech Republic

Confidentiality degree

is not subject to a state or trade secret

Organization unit

University College Prague – University of International Relations and Institute of Hospitality Management and Economics, Ltd.

Keywords in English

Corporate Social Responsibility; Hospitality Industry; Hospitality Management; Statistical Analysis; Sustainable Growth; Prosperity

Tags

International impact, Reviewed
Changed: 5/7/2019 12:21, doc. Ing. Petr Čech, Ph.D.

Abstract

V originále

Corporate Social Responsibility (CSR) can be understood as an investment that will bring stability and prosperity to a company in the long-term. We investigate the notion that social initiatives will help companies to expand business through an excellent reputation in CSR and, thus, gain the conditions for profitable and sustainable growth. We employed questionnaire survey data and used statistical analysis of the results to identify possible links between social activities and other hotel characteristics, namely, a set code of ethics, hotel independence, hotel class, hotel size and managerial position of the respondent. According to the results, respondents considered socially responsible business practices as the most important. The Cause Promotion initiative was considered as less important than corporate philanthropy and volunteer work by hotel employees. The lowest importance was attributed to Cause-Related Marketing. A set ethical code has an impact on assessing the significance of all social initiatives. We have determined that managers of independent hotels pay less attention to social activities than managers of hotel chains. The hotel class did not affect responses in the categories of Cause Promotion and Social Marketing. Furthermore, hotel size did not affect assessed the significance of socially responsible business practices.