2019
ACHIEVING A GREAT REPUTATION FOR CORPORATE SOCIAL RESPONSIBILITY: STUDY FROM THE CZECH HOSPITALITY INDUSTRY
ČECH, Petr, Irena JINDŘICHOVSKÁ and Jiří NEUBAUERBasic information
Original name
ACHIEVING A GREAT REPUTATION FOR CORPORATE SOCIAL RESPONSIBILITY: STUDY FROM THE CZECH HOSPITALITY INDUSTRY
Authors
ČECH, Petr (203 Czech Republic, guarantor, belonging to the institution), Irena JINDŘICHOVSKÁ (203 Czech Republic) and Jiří NEUBAUER (203 Czech Republic)
Edition
Scientific Papers of the University of Pardubice, Series D, Pardubice, Faculty of Economics and Administration, 2019, 1211-555X
Other information
Language
English
Type of outcome
Article in a journal
Field of Study
50204 Business and management
Country of publisher
Czech Republic
Confidentiality degree
is not subject to a state or trade secret
Organization unit
University College Prague – University of International Relations and Institute of Hospitality Management and Economics, Ltd.
Keywords in English
Corporate Social Responsibility; Hospitality Industry; Hospitality Management; Statistical Analysis; Sustainable Growth; Prosperity
Tags
International impact, Reviewed
Changed: 5/7/2019 12:21, doc. Ing. Petr Čech, Ph.D.
Abstract
V originále
Corporate Social Responsibility (CSR) can be understood as an investment that will bring stability and prosperity to a company in the long-term. We investigate the notion that social initiatives will help companies to expand business through an excellent reputation in CSR and, thus, gain the conditions for profitable and sustainable growth. We employed questionnaire survey data and used statistical analysis of the results to identify possible links between social activities and other hotel characteristics, namely, a set code of ethics, hotel independence, hotel class, hotel size and managerial position of the respondent. According to the results, respondents considered socially responsible business practices as the most important. The Cause Promotion initiative was considered as less important than corporate philanthropy and volunteer work by hotel employees. The lowest importance was attributed to Cause-Related Marketing. A set ethical code has an impact on assessing the significance of all social initiatives. We have determined that managers of independent hotels pay less attention to social activities than managers of hotel chains. The hotel class did not affect responses in the categories of Cause Promotion and Social Marketing. Furthermore, hotel size did not affect assessed the significance of socially responsible business practices.