PALATKOVÁ, Monika and Jindřich PLOCH. Challenges for training and education in tourism and air transport in the period of post-pandemic recovery. Online. In Ing. Ivica Linderová, PhD. Peer-reviewed Conference Proceedings of the International Conference Topical Issues Of Tourism - CRISIS SOLUTIONS FOR TOURISM 2022. Jihlava: College of Polytechnics Jihlava, 2022, p. 260-273. ISBN 978-80-88064-57-2.
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Basic information
Original name Challenges for training and education in tourism and air transport in the period of post-pandemic recovery.
Authors PALATKOVÁ, Monika (203 Czech Republic, guarantor, belonging to the institution) and Jindřich PLOCH (203 Czech Republic).
Edition Jihlava, Peer-reviewed Conference Proceedings of the International Conference Topical Issues Of Tourism - CRISIS SOLUTIONS FOR TOURISM 2022, p. 260-273, 14 pp. 2022.
Publisher College of Polytechnics Jihlava
Other information
Original language English
Type of outcome Proceedings paper
Field of Study 50204 Business and management
Country of publisher Czech Republic
Confidentiality degree is not subject to a state or trade secret
Publication form electronic version available online
WWW 16th International Conference Topical Issues Of Tourism - CRISIS SOLUTIONS FOR TOURISM
Organization unit University College Prague – University of International Relations and Institute of Hospitality Management and Economics, Ltd.
ISBN 978-80-88064-57-2
Keywords in English Air transport. Education and training; Post‐covid trends in supply and demand; Tourism; Triple helix model
Tags International impact, Reviewed
Changed by Changed by: doc. Ing. Monika Palatková, Ph.D., učo 29751. Changed: 19/1/2023 11:39.
Abstract
The aim of the article is to identify the principal changes in the requirements of employers (private and public sector) for the professional profile of future workers in the tourism and air transport services. Post‐covid quantitative and qualitative changes will be reflected in all activities of tourism and air transport management, such as strategic management, marketing communications or fast implementation of modern technologies. The already visible changes in demand and supply in both mentioned sectors are considered to affect fundamentally the future human resources management, training and education. Supply and demand trends in both sectors were analyzed to determine the main changes in the skill set requirements. Therefore, the method of analysis of basic strategic documents, research studies and statistical figures published by relevant international organizations is applied. The UNWTO, WTTC, ICAO, IATA and ILO organizations were selected to examine the issue. The ongoing revitalization of the air transport and tourism sector to the level of 2019 will last until 2023 ‐ 2025. There is a need to link theoretical and practical training, multifunctional and international partnerships as well as to coordinate the public, private and educational sectors in crisis management (Triple Helix Model). The unifying key element in both sectors is the emphasis on safety and security, health and hygiene measures, reflecting the use of technology, digitalisation, sustainability, management skills and other aspects. The requirements for soft skills, especially creativity, communication, flexibility or the ability to cope with crisis situations, certainly deserve special attention of educational service providers. The leading global organizations consider education and learning to be a key element of recovery plans.
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