The workshop was organised within the national research project „Application of virtual reality tools into the communication skills training of hotel workers for a purpose of reduction of concerns and risks associated with the spread of COVID-19“ The workshop presentations and discussions were focused of the following topics: 1. Actual possibilities, chances, and limitations of VR technology in the practise, 2. Ways and contributions of VR in the hospitality skills training, 3. Communication skills training methodology using VR technology, 4. Hotel employees experiences and feedback from the project results application.