Discrepancies Between Michelin Guide Awards and Google
Restaurant Reviews: A Case Study of the Capital City of Prague

C 2024

Discrepancies Between Michelin Guide Awards and Google Restaurant Reviews: A Case Study of the Capital City of Prague

ZELENÝ, Jiří, Dávid MELAS, Karolina MACHÁČKOVÁ, Beáta GAVUROVÁ, Anna KUBÁTOVÁ et. al.

Basic information

Original name

Discrepancies Between Michelin Guide Awards and Google Restaurant Reviews: A Case Study of the Capital City of Prague

Authors

ZELENÝ, Jiří, Dávid MELAS, Karolina MACHÁČKOVÁ, Beáta GAVUROVÁ and Anna KUBÁTOVÁ

Edition

Singapore, Marketing and Smart Technologies, p. 701–712, 12 pp. Smart Innovation, Systems and Technologies, vol 386, 2024

Publisher

SpringerLink

Other information

Language

English

Type of outcome

Kapitola resp. kapitoly v odborné knize

Field of Study

50200 5.2 Economics and Business

Country of publisher

Singapore

Confidentiality degree

není předmětem státního či obchodního tajemství

Publication form

electronic version available online

References:

URL

Organization unit

University College Prague – University of International Relations and Institute of Hospitality Management and Economics, Ltd.

ISBN

978-981-97-1551-0

DOI

http://dx.doi.org/10.1007/978-981-97-1552-7_47

Keywords in English

Bib Gourmand, Czech Republic, Food quality, Gastronomy, Mich-elin star, Restaurant atmosphere, Service quality

Abstract

V originále

This study aimed to find out to what extent the restaurant reviews available in Google Maps reflect the expert evaluation of Michelin inspectors in the example of Prague City. We analyzed 5755 Google Reviews of 26 restaurants included in the Michelin Guide for Prague.

Citovat

ZELENÝ, Jiří, Dávid MELAS, Karolina MACHÁČKOVÁ, Beáta GAVUROVÁ and Anna KUBÁTOVÁ. Discrepancies Between Michelin Guide Awards and Google Restaurant Reviews: A Case Study of the Capital City of Prague. Online. In Reis, J.L., Zelený, J., Gavurová, B., Santos, J.P.M.d. Marketing and Smart Technologies. Singapore: SpringerLink, 2024, p. 701–712. Smart Innovation, Systems and Technologies, vol 386. ISBN 978-981-97-1551-0. Available from: https://dx.doi.org/10.1007/978-981-97-1552-7_47.

@inbook{35028,
   author = {Zelený, Jiří and Melas, Dávid and Macháčková, Karolina and Gavurová, Beáta and Kubátová, Anna},
   address = {Singapore},
   booktitle = {Marketing and Smart Technologies},
   doi = {http://dx.doi.org/10.1007/978-981-97-1552-7_47},
   editor = {Reis, J.L., Zelený, J., Gavurová, B., Santos, J.P.M.d.},
   keywords = {Bib Gourmand, Czech Republic, Food quality, Gastronomy, Mich-elin star, Restaurant atmosphere, Service quality},
   howpublished = {elektronická verze "online"},
   language = {eng},
   location = {Singapore},
   isbn = {978-981-97-1551-0},
   pages = {701–712},
   publisher = {SpringerLink},
   title = {Discrepancies Between Michelin Guide Awards and Google Restaurant Reviews: A Case Study of the Capital City of Prague},
   url = {https://link.springer.com/chapter/10.1007/978-981-97-1552-7_47},
   year = {2024}
}

TY  - CHAP
ID  - 35028
AU  - Zelený, Jiří - Melas, Dávid - Macháčková, Karolina - Gavurová, Beáta - Kubátová, Anna
PY  - 2024
TI  - Discrepancies Between Michelin Guide Awards and Google Restaurant Reviews: A Case Study of the Capital City of Prague
VL  - Smart Innovation, Systems and Technologies, vol 386
PB  - SpringerLink
CY  - Singapore
SN  - 9789819715510
KW  - Bib Gourmand, Czech Republic, Food quality, Gastronomy, Mich-elin star, Restaurant atmosphere, Service quality
UR  - https://link.springer.com/chapter/10.1007/978-981-97-1552-7_47
N2  - This study aimed to find out to what extent the restaurant reviews available in Google Maps reflect the expert evaluation of Michelin inspectors in the example of Prague City. We analyzed 5755 Google Reviews of 26 restaurants included in the Michelin Guide for Prague.
ER  -

ZELENÝ, Jiří, Dávid MELAS, Karolina MACHÁČKOVÁ, Beáta GAVUROVÁ and Anna KUBÁTOVÁ. Discrepancies Between Michelin Guide Awards and Google Restaurant Reviews: A Case Study of the Capital City of Prague. Online. In Reis, J.L., Zelený, J., Gavurová, B., Santos, J.P.M.d. \textit{Marketing and Smart Technologies}. Singapore: SpringerLink, 2024, p.~701–712. Smart Innovation, Systems and Technologies, vol 386. ISBN~978-981-97-1551-0. Available from: https://dx.doi.org/10.1007/978-981-97-1552-7\_{}47.

Detailed Information on Publication Record