C 2024

Discrepancies Between Michelin Guide Awards and Google Restaurant Reviews: A Case Study of the Capital City of Prague

ZELENÝ, Jiří, Dávid MELAS, Karolina MACHÁČKOVÁ, Beáta GAVUROVÁ, Anna KUBÁTOVÁ et. al.

Basic information

Original name

Discrepancies Between Michelin Guide Awards and Google Restaurant Reviews: A Case Study of the Capital City of Prague

Authors

ZELENÝ, Jiří, Dávid MELAS, Karolina MACHÁČKOVÁ, Beáta GAVUROVÁ and Anna KUBÁTOVÁ

Edition

Singapore, Marketing and Smart Technologies, p. 701–712, 12 pp. Smart Innovation, Systems and Technologies, vol 386, 2024

Publisher

SpringerLink

Other information

Language

English

Type of outcome

Kapitola resp. kapitoly v odborné knize

Field of Study

50200 5.2 Economics and Business

Country of publisher

Singapore

Confidentiality degree

není předmětem státního či obchodního tajemství

Publication form

electronic version available online

References:

Organization unit

University College Prague – University of International Relations and Institute of Hospitality Management and Economics, Ltd.

ISBN

978-981-97-1551-0

UT WoS

INSPEC:25438512

Keywords in English

Bib Gourmand, Czech Republic, Food quality, Gastronomy, Mich-elin star, Restaurant atmosphere, Service quality

Tags

International impact, Reviewed
Změněno: 21/10/2024 13:27, Ing. Jiří Zelený, Ph.D.

Abstract

V originále

This study aimed to find out to what extent the restaurant reviews available in Google Maps reflect the expert evaluation of Michelin inspectors in the example of Prague City. We analyzed 5755 Google Reviews of 26 restaurants included in the Michelin Guide for Prague.