Metody a nástroje managementu kvality ve službách cestovního ruchu

@article{7205,
   author = {Sysel, Jiří},
   article_location = {Praha},
   article_number = {14},
   keywords = {analysis of risks, tourism, quality, quality management, mothods, instrument, tourism service, strategy, customer},
   issn = {1801-1535},
   journal = {Czech Hospitality and Tourism Papers},
   title = {Metody a nástroje managementu kvality ve službách cestovního ruchu},
   volume = {2011},
   year = {2011}
}

TY  - JOUR
ID  - 7205
AU  - Sysel, Jiří
PY  - 2011
TI  - Metody a nástroje managementu kvality ve službách cestovního ruchu
JF  - Czech Hospitality and Tourism Papers
VL  - 2011
IS  - 14
SP  - 38-53
EP  - 38-53
SN  - 18011535
KW  - analysis of risks, tourism, quality, quality management, mothods, instrument, tourism service, strategy, customer
ER  - 

SYSEL, Jiří. Metody a nástroje managementu kvality ve službách cestovního ruchu. \textit{Czech Hospitality and Tourism Papers}. Praha, 2011, roč.~2011, č.~14, s.~38-53, 15 s. ISSN~1801-1535.