Information System UCP

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    2024

    1. CHALUPA, Štěpán, Martin KOCOUREK, Hana BIELIKOVA and Martin PETŘÍČEK. The Effect of UEFA Club Competitions on the Local Hospitality Performance. TEM JOURNAL-TECHNOLOGY EDUCATION MANAGEMENT INFORMATICS. 2024. ISSN 2217-8309. Available from: https://dx.doi.org/10.18421/TEM132-51.
    2. CHALUPA, Štěpán, Martin KOCOUREK, Hana BIELIKOVÁ and Martin PETŘÍČEK. The Effect of UEFA Club Competitions on the Local Hospitality Performance. TEM Journal. Serbia: UIKTEN - Association for Information Communication Technology Education and Science,Serbia, 2024, vol. 13, No 2, p. 1371-1377. ISSN 2217-8309. Available from: https://dx.doi.org/10.18421/TEM132-51.
    3. CHALUPA, Štěpán and Martin PETŘÍČEK. Understanding customer's online booking intentions using hotel big data analysis. Journal of Vacation Marketing. Sage, 2024, vol. 30, No 1, p. 110-122. ISSN 1356-7667. Available from: https://dx.doi.org/10.1177/13567667221122107.

    2023

    1. CHALUPA, Štěpán, Martin PETŘÍČEK and Karel CHADT. Extracting Insights From Competitor's Mistakes: A Sentiment Analysis Approach Using Competitive set Online Reviews. TEM JOURNAL. Srbsko: UIKTEN - Association for Information Communication Technology Education and Science, 2023, vol. 12, No 3, p. 1754-1761. ISSN 2217-8309. Available from: https://dx.doi.org/10.18421/TEM123-58.
    2. FIALA, Jan, Jan HÁN, Jan HUSÁK, Karel CHADT, Štěpán CHALUPA, Jiřina JENČKOVÁ, Martin KOTEK, Michal KOTEK, Martina PERUTKOVÁ, Tomáš PRŮCHA, Lucie ROHLÍKOVÁ, Jakub STEJSKAL and Anna VISVIZI. More Than Virtual Reality: Tools, Methods and Approaches to Hotel Employee Training. In Visvizi, A., Troisi, O., Grimaldi, M. Research and Innovation Forum 2022. RIIFORUM 2022. Springer, Cham, 2023, p. 435-443. ISBN 978-3-031-19559-4. Available from: https://dx.doi.org/10.1007/978-3-031-19560-0_35.
    3. PETŘÍČEK, Martin and Štěpán CHALUPA. Sdílená ekonomika v ubytovacích službách. Analýzy a využívání revenue managementu (Sharing Economy in the Accommodation services. Analysis and Use of Revenue Management). první vydání. Praha: Wolters Kluwer, 2023, 108 pp. ISBN 978-80-7676-664-8.
    4. PETŘÍČEK, Martin and Štěpán CHALUPA. Sharing Economy in the Accommodation Services – Example of Prague During the Years 2017–2022. Online. In doc. Ing. Pavla Vrabcová, Ph.D. Proceedings of the 16th International Conference Liberec Economic Forum 2023. Technical University of Liberec, 2023, p. 441-448. Available from: https://dx.doi.org/10.15240/tul/009/lef-2023-48.
    5. KOCOUREK, Martin, Štěpán CHALUPA and Dagmar JAKUBÍKOVÁ. The current state of the application of revenue management activities in the SME segment: A case from the Czech Republic. Quality - Access to Success. Bucharest: SRAC - Societatea Romana Pentru Asigurarea Calitatii, 2023, vol. 24, No 197, p. 1-7. ISSN 1582-2559. Available from: https://dx.doi.org/10.47750/QAS/24.197.01.

    2022

    1. PETŘÍČEK, Martin, Štěpán CHALUPA and Jiřina JENČKOVÁ. IDENTIFICATION OF THE USE OF REVENUE MANAGEMENT TOOLS IN ACCOMMODATION SERVICES. AD ALTA, Journal of Interdisciplinary Research,. Hradec Králové: MAGNANIMITAS, 2022, vol. 12, No 1, p. 135-138. ISSN 1804-7890. Available from: https://dx.doi.org/10.33543/1201.
    2. ROHLÍKOVÁ, Lucie, Jan FIALA, Jan HÁN, Jan HUSÁK, Karel CHADT, Štěpán CHALUPA, Jiřina JENČKOVÁ, Martin KOTEK, Milan KOTEK, Martina PERUTKOVÁ, Tomáš PRŮCHA, Jakub STEJSKAL and Anna VISVIZI. Innovating in the Tourism Industry Through Virtual Reality (VR) and Education in the Hotel Business: VR-Enhanced Three-Phase Future Hotel Staff Training. International Journal of Smart Education and Urban Society (IJSEUS). 2022, vol. 13, No 1, 12 pp. ISSN 2574-8254. Available from: https://dx.doi.org/10.4018/IJSEUS.309955.
    3. PETŘÍČEK, Martin, Štěpán CHALUPA, Jan MÁČE and Ivo STRAKA. Re-solving Extended Expected Marginal Seat Revenue Model Using Stochastic Approach. Quality - Access to Success. Bucharest: SRAC - Societatea Romana Pentru Asigurarea Calitatii, 2022, vol. 23, No 186, p. 151-155. ISSN 1582-2559. Available from: https://dx.doi.org/10.47750/QAS/23.186.19.
    4. PETŘÍČEK, Martin and Štěpán CHALUPA. USE OF ALGORITHM IN THE PREDICTION OF QUANTITY DEMANDED IN THE ACCOMMODATION SERVICES. Online. In 10 th INTERNATIONAL CONFERENCE PROCEEDINGS CURRENT TRENDS IN SPA, HOSPITALITY AND TOURISM. Prague: Institute of Hospitality Management and Economics, 2022, p. 210-219. ISBN 978-80-7632-076-5.

    2021

    1. PETŘÍČEK, Martin, Štěpán CHALUPA and Věra LEVIČKOVÁ. Comparison of expected marginal revenue models in the hospitality industry. Journal of Revenue and Pricing Management. Springer, 2021. ISSN 1476-6930. Available from: https://dx.doi.org/10.1057/s41272-021-00328-9.
    2. PETŘÍČEK, Martin and Štěpán CHALUPA. Consumer Behaviour in the Accommodation Services Market – a Comparison of Vienna, Bratislava and Prague in 2018. Comparative Economic Research. Central and Eastern Europe. Łódź University Press, 2021, vol. 24, No 2, p. 137-153. ISSN 1508-2008. Available from: https://dx.doi.org/10.18778/1508-2008.24.16.
    3. CHALUPA, Štěpán and Martin PETŘÍČEK. Do Hotels Benefit from Hosting IIHF World Championships? Case of Prague and Bratislava Hotel Market. Tourism: An International Interdisciplinary Journal. Zagreb: Institut za turizam, 2021, vol. 69, No 3, p. 418-428. ISSN 1332-7461. Available from: https://dx.doi.org/10.37741/t.69.3.7.
    4. CHALUPA, Štěpán, Karel CHADT and Jiřina JENČKOVÁ. Impact of National Measures Connected to Covid-19 Pandemic on the Hotel Front-Office Communication Themes. IBIMA Business Review. 2021, vol. 2021, p. ID 823718, 10 pp. ISSN 1947-3788. Available from: https://dx.doi.org/10.5171/2021.823718.
    5. CHALUPA, Štěpán, Martin PETŘÍČEK and Karel CHADT. Improving Service Quality Using Text Mining and Sentiment Analysis of Online Reviews. Quality - Access to Success. Bucharest: SRAC - Societatea Romana Pentru Asigurarea Calitatii, 2021, vol. 22, No 182, p. 46-49. ISSN 1582-2559.
    6. PETŘÍČEK, Martin, Štěpán CHALUPA, Zdeněk ULRYCH, Jiřina JENČKOVÁ and Jan HÁN. Klíčové procesy v hotelnictví a jejich charakteristika (Key processes in the hotel industry and their characteristics). Praha: Wolters Kluwer, 2021, 252 pp. ISBN 978-80-7676-284-8.
    7. PETŘÍČEK, Martin, Štěpán CHALUPA and Dávid MELAS. Model of Price Optimization as a Part of Hotel Revenue Management - Stochastic Approach. Mathematics. Switzerland: MDPI, 2021, vol. 9, No 1552, p. 1-16. ISSN 2227-7390. Available from: https://dx.doi.org/10.3390/math9131552.
    8. CHALUPA, Štěpán and Karel CHADT. The Changes in Client-Employee Communication at Hotel Front Office in Connection to CoVid19 Pandemic. Online. In Khalid S. Solimon. Innovation Management and information Technology impact on Global Economy in the Era of Pandemic. Cordoba: International Business Information Management Association (IBIMA), 2021, p. 752-757, 7 pp. ISBN 978-0-9998551-6-4.
    9. CHALUPA, Štěpán and Karel CHADT. The Perception of Soft Skills and Their Training at Hotel Front – Office in Connection to CoVid-19 Pandemics. TEM JOURNAL. Srbsko: UIKTEN - Association for Information Communication Technology Education and Science, 2021, vol. 2021, No 2. ISSN 2217-8309. Available from: https://dx.doi.org/10.18421/TEM102-05.
    10. CHALUPA, Štěpán, Martin KOTEK, Jan HUSAK, Jakub STEJSKAL, Michal KOTEK, Martina PERUTKOVA, Jirina JENCKOVA and Martin KOCOUREK. The Proposal of Virtual Reality Model for Hotel Front Office Employees Training. Online. In Khalid S. Solimon. STEJSKAL, Jakub and Michal KOTEK. Proceedings of the 38th International Business Information Management Association (IBIMA). Sevilla: International Business Information Management Association (IBIMA), 2021, p. 2929-2935. ISBN 978-0-9998551-7-1.
    11. CHALUPA, Štěpán, Martin PETŘÍČEK and Zdeněk ULRYCH. The Use of Business Process Management in Hotel Direct Sales Improvement. TEM Journal. UIKTEN, 2021, vol. 10, No 1, p. 215-220. ISSN 2217-8309. Available from: https://dx.doi.org/10.18421/TEM101-27.

    2020

    1. HÁN, Jan, Martin PETŘÍČEK and Štěpán CHALUPA. Business Process Management Approach in the Hospitality Industry. In Huub Ruël, Angelique Lombarts. Sustainable Hospitality Management: Designing Meaningful Encounters with Talent and Technology. First edition. UK: Emerald Publishing Limited, 2020, p. 167-182. Advanced Series in Management. ISBN 978-1-83909-266-4. Available from: https://dx.doi.org/10.1108/S1877-636120200000024011.
    2. PETŘÍČEK, Martin, Štěpán CHALUPA and Karel CHADT. Identification of consumer behavior based on price elasticity: A case study of the Prague market of accommodation services. Sustainability. MDPI, 2020, vol. 12, No 22, p. 1-14. ISSN 2071-1050. Available from: https://dx.doi.org/10.3390/su12229452.
    3. PETŘÍČEK, Martin and Štěpán CHALUPA. Inovace systémů řízení subjektů cestovního ruchu pomocí nástrojů procesního řízení. 2020.
    4. PETŘÍČEK, Martin and Štěpán CHALUPA. PRICE ELASTICITY OF DEMAND FOR ACCOMODATION SERVICES – EMPIRICAL APPLICATION IN PRAGUE. AD ALTA: JOURNAL OF INTERDISCIPLINARY RESEARCH. HRADEC KRALOVE: MAGNANIMITAS, 2020, vol. 10, No 1, p. 221-224. ISSN 1804-7890. Available from: https://dx.doi.org/10.33543/1001.
    5. CHALUPA, Štěpán. Smart Electronic System for Tracking Apprenticeships (Apprentice Track). 2020.
    6. CHALUPA, Štěpán and Martin PETŘÍČEK. The Application of Business Process Management in the Hospitality Industry. Online. In 35th IBIMA Conference. 2020. ISBN 978-0-9998551-4-0.
    7. CHALUPA, Štěpán and Martin PETŘÍČEK. The Application of Business Process Management in the Hospitality Industry: A Case Study. IBIMA Business Review. 2020, vol. 2020, No 2020, 11 pp. ISSN 1947-3788. Available from: https://dx.doi.org/10.5171/2020.301930.
    8. CHALUPA, Štěpán and Martin PETŘÍČEK. The impact of hosting International Ice Hockey Federation (IIHF) World Championship on hotel market performance. Revista ESPACIOS. Venezuela, 2020, No 41, p. 34, 166-177. ISSN 0798-1015.
    9. CHALUPA, Štěpán and Martin PETŘÍČEK. Using Customer Characteristics to Manage Marketing and Revenue Management Activities. TEM Journal. Serbia: UIKTEN, 2020, vol. 9, No 3, p. 1088-1093. ISSN 2217-8309. Available from: https://dx.doi.org/10.18421/TEM93-33.
    10. CHALUPA, Štěpán and Martin PETŘÍČEK. Using Technology and Customer Behaviour Characteristics to Improve Hotel Sales Performance. TEM Journal. UIKTEN, 2020, vol. 9, No 2, p. 573-577. ISSN 2217-8309. Available from: https://dx.doi.org/10.18421/TEM92-20.
    11. CHALUPA, Štěpán and Martin PETŘÍČEK. VOV – ekonomická sekce. 2020.

    2019

    1. CHALUPA, Štěpán, Jan CHROMÝ and Petr ČECH. Behavioral Segmentation of Hotel Customers: An Empirical Study. In Khalid S. Soliman. Proceedings of the 33rd International Business Information Management Association Conference. Granada: International Business Information Management Association, 2019, p. 2113-2119. ISBN 978-0-9998551-2-6.
    2. CHALUPA, Štěpán and Jan HÁN. Business klientela očima hoteliérů. COT CELÝ O TURISMU. Praha: C.O.T. media, s. r. o., 2019, vol. 2019, No 11, p. 24-25. ISSN 1212-4281.
    3. CHALUPA, Štěpán. Inovace systémů řízení subjektů cestovního ruchu pomocí nástrojů procesního řízení. 2019.
    4. ČECH, Petr, Jan CHROMÝ, Štěpán CHALUPA and Eliška PROCHÁZKOVÁ. Managerial Communication in Tourist Industry. In Khalid S. Soliman. Proceedings of the 33rd International Business Information Management Association Conference (IBIMA). Granada: International Business Information Management Association, 2019, p. 2074-2081. ISBN 978-0-9998551-2-6.
    5. PETŘÍČEK, Martin and Štěpán CHALUPA. MEASURING PRICE ELASTICITY AND ITS APPLICATION INTO THE REVENUE OPTIMIZATION PROCESS. Online. In 11th INTERNATIONAL CONFERENCE PROCEEDINGS - HOSPITALITY, TOURISM AND EDUCATION. Prague: Institute of Hospitality Management in Prague 8., 2019, p. 87-94. ISBN 978-80-87411-87-2.
    6. CHALUPA, Štěpán. Smart Electronic System for Tracking Apprenticeships (Apprentice Track). 2019.
    7. PETŘÍČEK, Martin and Štěpán CHALUPA. USING BUSINESS MODELING AND SIMULATION FOR HOTEL OPERATIONS INNOVATION (CASE STUDY). In M. Bezpartochnyi. Organizational-economic mechanism of management innovative development of economic entities. Przeworsk: Higher School of Social and Economic, 2019. ISBN 978-83-937354-6-4.
    8. CHROMÝ, Jan, Štěpán CHALUPA and Petr ČECH. Using Google Analytics for Strategic Decision-Making in Marketing. In Khalid S. Soliman. Proceedings of the 33rd International Business Information Management Association Conference. Granada: International Business Information Management Association, 2019, p. 2091-2099. ISBN 978-0-9998551-2-6.
    9. CHALUPA, Štěpán and Martin PETŘÍČEK. VOV – ekonomická sekce. 2019.
    10. CHALUPA, Štěpán and Martin PETŘÍČEK. Využití daty řízené segmentace ve výuce marketingu (Use of Data-Driven Segmentation in Marketing Lecturing). Media4u Magazine. Praha: Ing. Jan Chromý, Ph.D., 2019, roč. 16, p. 23-26. ISSN 1214-9187.
    11. CHALUPA, Štěpán. Využití RFM analýzy při výuce optimalizace distribučního mixu hotelu (Use of RFM analysis in lecturing of hotel distribution mix optimization). Media4u Magazine. Praha: Ing. Jan Chromý, Ph.D., 2019, vol. 2019, No 1, p. 40-43. ISSN 1214-9187.

    2018

    1. CHALUPA, Štěpán. Data mining in reputation management. In Ing. Jan Chromý. Sborník recenzovaných příspěvků mezinárodní vědecké konference Média a vzdělávání - Media & Education. 1st ed. Praha: Extrasystem Praha, 2018, p. 47-50. ISBN 978-80-87570-41-8.
    2. CHALUPA, Štěpán. Inovace systémů řízení subjektů cestovního ruchu pomocí nástrojů procesního řízení. 2018.
    3. CHALUPA, Štěpán. Interoperability of Hotel Information System – Case Study. Praha: Vysoká škola hotelová v Praze 8, spol. s r.o., 2018, p. 32-40, 199 pp. ISBN 978-80-87411-93-3.
    4. PETŘÍČEK, Martin and Štěpán CHALUPA. PRAVDĚPODOBNOSTNÍ SIMULACE VE VÝUCE REVENUE MANAGEMENTU (PROBABILISTIC SIMULATION IN TEACHING REVENUE MANAGEMENT). Media4uMagazine. Praha: Ing. Jan Chromý, Ph.D., Praha, 2018, vol. 15, No 3, p. 44-47. ISSN 1214-9187.
    5. CHALUPA, Štěpán. Smart Electronic System for Tracking Apprenticeships (Apprentice Track). 2018.
    6. CHALUPA, Štěpán. The Impact of Online Reputation Management on Customesrs' Decision Making Process. Czech Hospitality and Tourism Papers. Praha: The Insitute od Hospitality Management in Prague, 2018, vol. 14, No 30, p. 3-15. ISSN 1801-1535.

    2017

    1. LUSTIGOVÁ, Zdena, Jan HÁN and Štěpán CHALUPA. Analýza tržního chování a inovace marketingové strategie dvou hotelů v oblasti Národního parku Šumava (Analysis and innovation of marketing strategy (the case of two Sumava region hotels)). Praha: GSI hotely, s.r.o., 2017, 50 pp. 1.
    2. CHALUPA, Štěpán. How Do Prague Hotels Use Social Networks. Praha: Vysoká škola hotelová v Praze 8, spol. s r.o., 2017, p. 47-53. ISBN 978-80-87411-99-5.
    3. CHALUPA, Štěpán. Studijní opora předmětu Hotelové informační systémy (Study material for Hotel Information Systems). Praha: Vysoká škola hotelová v Praze 8, spol. s r.o., 2017, 59 pp.
    4. CHALUPA, Štěpán. Studijní opora předmětu Hotelové rezervační a restaurační systémy (Study material for Hotel Reservation and Restaurant Systems). Praha: Vysoká škola hotelová v Praze 8, spol. s r.o., 2017, 54 pp.
    5. CHALUPA, Štěpán. Transaction data based hotel customer segmentation. In Proceedings of 10th International Scientific Conference. “Karviná Ph.D. Conference on Business and Economics”. Karviná: Silesian University, 2017, p. 74-82. ISBN 978-80-7510-265-2.
    6. HÁN, Jan, Štěpán CHALUPA, Zdena LUSTIGOVÁ, Jaromír PAŽOUT, Petr ŠALDA and Martina SOCHŮRKOVÁ. Vybrané kapitoly z hotelnictví a gastronomie, svazek třetí: Online marketing. první. Praha: Wolters Kluwer, 2017, 312 pp. Vybrané kapitoly z hotelnictví a gastronomie, 3. ISBN 978-80-7552-888-9.

    2016

    1. HÁN, Jan and Štěpán CHALUPA. Aktuální trendy online marketingu. 2016.
    2. HÁN, Jan, Zdena LUSTIGOVÁ and Štěpán CHALUPA. DATA MINING IN HOSPITALITY. Opava: Slezská univerzita v Opavě, 2016. ISBN 978-80-7510-203-4.
    3. LUSTIGOVÁ, Zdena and Štěpán CHALUPA. EYE TRACKING FOR IMPROVEMENT OF HOTEL BOOKING DESIGN. Opava: Slezská univerzita v Opavě, 2016. ISBN 978-80-7510-203-4.
    4. HÁN, Jan, Zdena LUSTIGOVÁ and Štěpán CHALUPA. Perspectives of Social and Economic Development of the Sphere of Service in Russia and Abroad. 1st ed. Kazan: Pechat-Servise XXI vek, 2016, p. 303-326. ISBN 978-5-91838-078-9.
    5. ATTL, Pavel, Štěpán CHALUPA and Petr STUDNIČKA. Produktová nabídka českého lázeňství (Product Offer of Czech Spas). Praha, 2016, 201 pp.
    6. HÁN, Jan, Zdena LUSTIGOVÁ and Štěpán CHALUPA. Resort Gastronomy Stand Service Simulation. Praha, 2016, p. 38-46. ISBN 978-80-87411-75-9.
    7. HÁN, Jan, Zdena LUSTIGOVÁ and Štěpán CHALUPA. Service blueprint and discrete simulation in hospitality practice (case study). Acta academia karviniensia. Karviná: Slezská univerzita v Opavě, Obchodně podnikatelská fakulta v Karviné, 2016, XVI, 3., p. 16-24, 87 pp. ISSN 1212-415X.

    2015

    1. HÁN, Jan, Zdena LUSTIGOVÁ and Štěpán CHALUPA. System Modelling and Simulation in Hospitality Practice (Case Study). Praha, 2015, p. 69-79. ISBN 978-80-87411-70-4.

    2014

    1. LUSTIGOVÁ, Zdena and Štěpán CHALUPA. ADVANTAGES AND LIMITS OF TEXT MINING SOFTWARE FOR ANALYSIS OF CUSTOMERS' REVIEWS ON BOOKING PORTALS. In Metin Kozak & Nazmi Kozak. Proceedings of 7th World Conference for Graduate Research in Tourism, Hospitality and Leisure. Istanbul, Turkey, 2014, 6 pp.
    2. LUSTIGOVÁ, Zdena and Štěpán CHALUPA. VYUŽITÍ SOFTWARU STATISTICA PRO ANALÝZU NESTRUKTUROVANÉHO TEXTU NA REZERVAČNÍCH PORTÁLECH (The use of STATISTICA SW for the analysis of unstructured text on booking portals). Opava: Slezská universita Opava, 2014, p. 215-221, 6 pp. ISBN 978-80-7248-955-8.
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