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Effect of Time in Hotel Quest Decision-Making: The Case of Price Demand Elasticity for Different Lengths of Stay and Booking Horizons D - Stať ve sborníkuCHALUPA, Štěpán; Martin PETŘÍČEK and Jiřina JENČKOVÁ. Effect of Time in Hotel Quest Decision-Making: The Case of Price Demand Elasticity for Different Lengths of Stay and Booking Horizons. Online. Singapore: Springer, 2025, p. 157-168, 11 pp. ISBN 978-981-97-3697-3. Available from: https://doi.org/10.1007/978-981-97-3698-0_11.
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Investigation of business client's behaviour in the context of price demand elasticity J - Článek v odborném periodikuCHALUPA, Štěpán; Martin PETŘÍČEK and Karel CHADT. Investigation of business client's behaviour in the context of price demand elasticity. Journal of Tourism Management Research. Conscientia Beam, 2025, vol. 12, No 1, p. 94-106. ISSN 2408-9117. Available from: https://doi.org/10.18488/31.v12i1.4170.
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Application of revenue management practices in short-term rental management J - Článek v odborném periodikuCHALUPA, Štěpán and Martin PETŘÍČEK. Application of revenue management practices in short-term rental management. Journal of Revenue and Pricing Management. Palgrave Macmillan, 2024. ISSN 1476-6930. Available from: https://doi.org/10.1057/s41272-024-00516-3.
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The Effect of UEFA Club Competitions on the Local Hospitality Performance J - Článek v odborném periodikuCHALUPA, Štěpán; Martin KOCOUREK; Hana BIELIKOVA and Martin PETŘÍČEK. The Effect of UEFA Club Competitions on the Local Hospitality Performance. TEM JOURNAL-TECHNOLOGY EDUCATION MANAGEMENT INFORMATICS. 2024. ISSN 2217-8309. Available from: https://doi.org/10.18421/TEM132-51.
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Understanding customer's online booking intentions using hotel big data analysis J - Článek v odborném periodikuCHALUPA, Štěpán and Martin PETŘÍČEK. Understanding customer's online booking intentions using hotel big data analysis. Journal of Vacation Marketing. Sage, 2024, vol. 30, No 1, p. 110-122. ISSN 1356-7667. Available from: https://doi.org/10.1177/13567667221122107.
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Extracting Insights From Competitor's Mistakes: A Sentiment Analysis Approach Using Competitive set Online Reviews J - Článek v odborném periodikuCHALUPA, Štěpán; Martin PETŘÍČEK and Karel CHADT. Extracting Insights From Competitor's Mistakes: A Sentiment Analysis Approach Using Competitive set Online Reviews. TEM JOURNAL. Srbsko: UIKTEN - Association for Information Communication Technology Education and Science, 2023, vol. 12, No 3, p. 1754-1761. ISSN 2217-8309. Available from: https://doi.org/10.18421/TEM123-58.
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More Than Virtual Reality: Tools, Methods and Approaches to Hotel Employee Training D - Stať ve sborníkuFIALA, Jan; Jan HÁN; Jan HUSÁK; Karel CHADT; Štěpán CHALUPA; Jiřina JENČKOVÁ; Martin KOTEK; Michal KOTEK; Martina PERUTKOVÁ; Tomáš PRŮCHA; Lucie ROHLÍKOVÁ; Jakub STEJSKAL and Anna VISVIZI. More Than Virtual Reality: Tools, Methods and Approaches to Hotel Employee Training. In Visvizi, A., Troisi, O., Grimaldi, M. Research and Innovation Forum 2022. RIIFORUM 2022. Springer, Cham, 2023, p. 435-443. ISBN 978-3-031-19559-4. Available from: https://doi.org/10.1007/978-3-031-19560-0_35.
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PETŘÍČEK, Martin and Štěpán CHALUPA. Sdílená ekonomika v ubytovacích službách. Analýzy a využívání revenue managementu (Sharing Economy in the Accommodation services. Analysis and Use of Revenue Management). první vydání. Praha: Wolters Kluwer, 2023, 108 pp. ISBN 978-80-7676-664-8.
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Sharing Economy in the Accommodation Services – Example of Prague During the Years 2017–2022 D - Stať ve sborníkuPETŘÍČEK, Martin and Štěpán CHALUPA. Sharing Economy in the Accommodation Services – Example of Prague During the Years 2017–2022. Online. In doc. Ing. Pavla Vrabcová, Ph.D. Proceedings of the 16th International Conference Liberec Economic Forum 2023. Technical University of Liberec, 2023, p. 441-448. Available from: https://doi.org/10.15240/tul/009/lef-2023-48.
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The current state of the application of revenue management activities in the SME segment: A case from the Czech Republic. J - Článek v odborném periodikuKOCOUREK, Martin; Štěpán CHALUPA and Dagmar JAKUBÍKOVÁ. The current state of the application of revenue management activities in the SME segment: A case from the Czech Republic. Quality - Access to Success. Bucharest: SRAC - Societatea Romana Pentru Asigurarea Calitatii, 2023, vol. 24, No 197, p. 1-7. ISSN 1582-2559. Available from: https://doi.org/10.47750/QAS/24.197.01.
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IDENTIFICATION OF THE USE OF REVENUE MANAGEMENT TOOLS IN ACCOMMODATION SERVICES J - Článek v odborném periodikuPETŘÍČEK, Martin; Štěpán CHALUPA and Jiřina JENČKOVÁ. IDENTIFICATION OF THE USE OF REVENUE MANAGEMENT TOOLS IN ACCOMMODATION SERVICES. AD ALTA, Journal of Interdisciplinary Research,. Hradec Králové: MAGNANIMITAS, 2022, vol. 12, No 1, p. 135-138. ISSN 1804-7890. Available from: https://doi.org/10.33543/1201.
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Innovating in the Tourism Industry Through Virtual Reality (VR) and Education in the Hotel Business: VR-Enhanced Three-Phase Future Hotel Staff Training J - Článek v odborném periodikuROHLÍKOVÁ, Lucie; Jan FIALA; Jan HÁN; Jan HUSÁK; Karel CHADT; Štěpán CHALUPA; Jiřina JENČKOVÁ; Martin KOTEK; Milan KOTEK; Martina PERUTKOVÁ; Tomáš PRŮCHA; Jakub STEJSKAL and Anna VISVIZI. Innovating in the Tourism Industry Through Virtual Reality (VR) and Education in the Hotel Business: VR-Enhanced Three-Phase Future Hotel Staff Training. International Journal of Smart Education and Urban Society (IJSEUS). 2022, vol. 13, No 1, 12 pp. ISSN 2574-8254. Available from: https://doi.org/10.4018/IJSEUS.309955.
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Re-solving Extended Expected Marginal Seat Revenue Model Using Stochastic Approach J - Článek v odborném periodikuPETŘÍČEK, Martin; Štěpán CHALUPA; Jan MÁČE and Ivo STRAKA. Re-solving Extended Expected Marginal Seat Revenue Model Using Stochastic Approach. Quality - Access to Success. Bucharest: SRAC - Societatea Romana Pentru Asigurarea Calitatii, 2022, vol. 23, No 186, p. 151-155. ISSN 1582-2559. Available from: https://doi.org/10.47750/QAS/23.186.19.
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USE OF ALGORITHM IN THE PREDICTION OF QUANTITY DEMANDED IN THE ACCOMMODATION SERVICES D - Stať ve sborníkuPETŘÍČEK, Martin and Štěpán CHALUPA. USE OF ALGORITHM IN THE PREDICTION OF QUANTITY DEMANDED IN THE ACCOMMODATION SERVICES. Online. In 10 th INTERNATIONAL CONFERENCE PROCEEDINGS CURRENT TRENDS IN SPA, HOSPITALITY AND TOURISM. Prague: Institute of Hospitality Management and Economics, 2022, p. 210-219. ISBN 978-80-7632-076-5.
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Comparison of expected marginal revenue models in the hospitality industry J - Článek v odborném periodikuPETŘÍČEK, Martin; Štěpán CHALUPA and Věra LEVIČKOVÁ. Comparison of expected marginal revenue models in the hospitality industry. Journal of Revenue and Pricing Management. Springer, 2021. ISSN 1476-6930. Available from: https://doi.org/10.1057/s41272-021-00328-9.
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Consumer Behaviour in the Accommodation Services Market – a Comparison of Vienna, Bratislava and Prague in 2018 J - Článek v odborném periodikuPETŘÍČEK, Martin and Štěpán CHALUPA. Consumer Behaviour in the Accommodation Services Market – a Comparison of Vienna, Bratislava and Prague in 2018. Comparative Economic Research. Central and Eastern Europe. Łódź University Press, 2021, vol. 24, No 2, p. 137-153. ISSN 1508-2008. Available from: https://doi.org/10.18778/1508-2008.24.16.
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Do Hotels Benefit from Hosting IIHF World Championships? Case of Prague and Bratislava Hotel Market J - Článek v odborném periodikuCHALUPA, Štěpán and Martin PETŘÍČEK. Do Hotels Benefit from Hosting IIHF World Championships? Case of Prague and Bratislava Hotel Market. Tourism: An International Interdisciplinary Journal. Zagreb: Institut za turizam, 2021, vol. 69, No 3, p. 418-428. ISSN 1332-7461. Available from: https://doi.org/10.37741/t.69.3.7.
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Impact of National Measures Connected to Covid-19 Pandemic on the Hotel Front-Office Communication Themes J - Článek v odborném periodikuCHALUPA, Štěpán; Karel CHADT and Jiřina JENČKOVÁ. Impact of National Measures Connected to Covid-19 Pandemic on the Hotel Front-Office Communication Themes. IBIMA Business Review. 2021, vol. 2021, p. ID 823718, 10 pp. ISSN 1947-3788. Available from: https://doi.org/10.5171/2021.823718.
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Improving Service Quality Using Text Mining and Sentiment Analysis of Online Reviews J - Článek v odborném periodikuCHALUPA, Štěpán; Martin PETŘÍČEK and Karel CHADT. Improving Service Quality Using Text Mining and Sentiment Analysis of Online Reviews. Quality - Access to Success. Bucharest: SRAC - Societatea Romana Pentru Asigurarea Calitatii, 2021, vol. 22, No 182, p. 46-49. ISSN 1582-2559.
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Klíčové procesy v hotelnictví a jejich charakteristika (Key processes in the hotel industry and their characteristics) B - Odborná knihaPETŘÍČEK, Martin; Štěpán CHALUPA; Zdeněk ULRYCH; Jiřina JENČKOVÁ and Jan HÁN. Klíčové procesy v hotelnictví a jejich charakteristika (Key processes in the hotel industry and their characteristics). Praha: Wolters Kluwer, 2021, 252 pp. ISBN 978-80-7676-284-8.
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Model of Price Optimization as a Part of Hotel Revenue Management - Stochastic Approach J - Článek v odborném periodikuPETŘÍČEK, Martin; Štěpán CHALUPA and Dávid MELAS. Model of Price Optimization as a Part of Hotel Revenue Management - Stochastic Approach. Mathematics. Switzerland: MDPI, 2021, vol. 9, No 1552, p. 1-16. ISSN 2227-7390. Available from: https://doi.org/10.3390/math9131552.
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The Changes in Client-Employee Communication at Hotel Front Office in Connection to CoVid19 Pandemic D - Stať ve sborníkuCHALUPA, Štěpán and Karel CHADT. The Changes in Client-Employee Communication at Hotel Front Office in Connection to CoVid19 Pandemic. Online. In Khalid S. Solimon. Innovation Management and information Technology impact on Global Economy in the Era of Pandemic. Cordoba: International Business Information Management Association (IBIMA), 2021, p. 752-757, 7 pp. ISBN 978-0-9998551-6-4.
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The Perception of Soft Skills and Their Training at Hotel Front – Office in Connection to CoVid-19 Pandemics J - Článek v odborném periodikuCHALUPA, Štěpán and Karel CHADT. The Perception of Soft Skills and Their Training at Hotel Front – Office in Connection to CoVid-19 Pandemics. TEM JOURNAL. Srbsko: UIKTEN - Association for Information Communication Technology Education and Science, 2021, vol. 2021, No 2. ISSN 2217-8309. Available from: https://doi.org/10.18421/TEM102-05.
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The Proposal of Virtual Reality Model for Hotel Front Office Employees Training D - Stať ve sborníkuCHALUPA, Štěpán; Martin KOTEK; Jan HUSAK; Jakub STEJSKAL; Michal KOTEK; Martina PERUTKOVA; Jirina JENCKOVA and Martin KOCOUREK. The Proposal of Virtual Reality Model for Hotel Front Office Employees Training. Online. In Khalid S. Solimon. STEJSKAL, Jakub and Michal KOTEK. Proceedings of the 38th International Business Information Management Association (IBIMA). Sevilla: International Business Information Management Association (IBIMA), 2021, p. 2929-2935. ISBN 978-0-9998551-7-1.
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The Use of Business Process Management in Hotel Direct Sales Improvement J - Článek v odborném periodikuCHALUPA, Štěpán; Martin PETŘÍČEK and Zdeněk ULRYCH. The Use of Business Process Management in Hotel Direct Sales Improvement. TEM Journal. UIKTEN, 2021, vol. 10, No 1, p. 215-220. ISSN 2217-8309. Available from: https://doi.org/10.18421/TEM101-27.
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Business Process Management Approach in the Hospitality Industry C - Kapitola resp. kapitoly v odborné knizeHÁN, Jan; Martin PETŘÍČEK and Štěpán CHALUPA. Business Process Management Approach in the Hospitality Industry. In Huub Ruël, Angelique Lombarts. Sustainable Hospitality Management: Designing Meaningful Encounters with Talent and Technology. First edition. UK: Emerald Publishing Limited, 2020, p. 167-182. Advanced Series in Management. ISBN 978-1-83909-266-4. Available from: https://doi.org/10.1108/S1877-636120200000024011.
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Identification of consumer behavior based on price elasticity: A case study of the Prague market of accommodation services J - Článek v odborném periodikuPETŘÍČEK, Martin; Štěpán CHALUPA and Karel CHADT. Identification of consumer behavior based on price elasticity: A case study of the Prague market of accommodation services. Sustainability. MDPI, 2020, vol. 12, No 22, p. 1-14. ISSN 2071-1050. Available from: https://doi.org/10.3390/su12229452.
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Inovace systémů řízení subjektů cestovního ruchu pomocí nástrojů procesního řízení x - Projekty výzkumu a vývojePETŘÍČEK, Martin and Štěpán CHALUPA. Inovace systémů řízení subjektů cestovního ruchu pomocí nástrojů procesního řízení. 2020.
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PRICE ELASTICITY OF DEMAND FOR ACCOMODATION SERVICES – EMPIRICAL APPLICATION IN PRAGUE J - Článek v odborném periodikuPETŘÍČEK, Martin and Štěpán CHALUPA. PRICE ELASTICITY OF DEMAND FOR ACCOMODATION SERVICES – EMPIRICAL APPLICATION IN PRAGUE. AD ALTA: JOURNAL OF INTERDISCIPLINARY RESEARCH. HRADEC KRALOVE: MAGNANIMITAS, 2020, vol. 10, No 1, p. 221-224. ISSN 1804-7890. Available from: https://doi.org/10.33543/1001.
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Smart Electronic System for Tracking Apprenticeships (Apprentice Track) x - Projekty výzkumu a vývojeCHALUPA, Štěpán. Smart Electronic System for Tracking Apprenticeships (Apprentice Track). 2020.
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The Application of Business Process Management in the Hospitality Industry D - Stať ve sborníkuCHALUPA, Štěpán and Martin PETŘÍČEK. The Application of Business Process Management in the Hospitality Industry. Online. In 35th IBIMA Conference. 2020. ISBN 978-0-9998551-4-0.
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The Application of Business Process Management in the Hospitality Industry: A Case Study J - Článek v odborném periodikuCHALUPA, Štěpán and Martin PETŘÍČEK. The Application of Business Process Management in the Hospitality Industry: A Case Study. IBIMA Business Review. 2020, vol. 2020, No 2020, 11 pp. ISSN 1947-3788. Available from: https://doi.org/10.5171/2020.301930.
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The impact of hosting International Ice Hockey Federation (IIHF) World Championship on hotel market performance J - Článek v odborném periodikuCHALUPA, Štěpán and Martin PETŘÍČEK. The impact of hosting International Ice Hockey Federation (IIHF) World Championship on hotel market performance. Revista ESPACIOS. Venezuela, 2020, No 41, p. 34, 166-177. ISSN 0798-1015.
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Using Customer Characteristics to Manage Marketing and Revenue Management Activities J - Článek v odborném periodikuCHALUPA, Štěpán and Martin PETŘÍČEK. Using Customer Characteristics to Manage Marketing and Revenue Management Activities. TEM Journal. Serbia: UIKTEN, 2020, vol. 9, No 3, p. 1088-1093. ISSN 2217-8309. Available from: https://doi.org/10.18421/TEM93-33.
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Using Technology and Customer Behaviour Characteristics to Improve Hotel Sales Performance J - Článek v odborném periodikuCHALUPA, Štěpán and Martin PETŘÍČEK. Using Technology and Customer Behaviour Characteristics to Improve Hotel Sales Performance. TEM Journal. UIKTEN, 2020, vol. 9, No 2, p. 573-577. ISSN 2217-8309. Available from: https://doi.org/10.18421/TEM92-20.
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VOV – ekonomická sekce x - Projekty výzkumu a vývojeCHALUPA, Štěpán and Martin PETŘÍČEK. VOV – ekonomická sekce. 2020.
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Behavioral Segmentation of Hotel Customers: An Empirical Study D - Stať ve sborníkuCHALUPA, Štěpán; Jan CHROMÝ and Petr ČECH. Behavioral Segmentation of Hotel Customers: An Empirical Study. In Khalid S. Soliman. Proceedings of the 33rd International Business Information Management Association Conference. Granada: International Business Information Management Association, 2019, p. 2113-2119. ISBN 978-0-9998551-2-6.
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Business klientela očima hoteliérů J - Článek v odborném periodikuCHALUPA, Štěpán and Jan HÁN. Business klientela očima hoteliérů. COT CELÝ O TURISMU. Praha: C.O.T. media, s. r. o., 2019, vol. 2019, No 11, p. 24-25. ISSN 1212-4281.
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Inovace systémů řízení subjektů cestovního ruchu pomocí nástrojů procesního řízení. x - Projekty výzkumu a vývojeCHALUPA, Štěpán. Inovace systémů řízení subjektů cestovního ruchu pomocí nástrojů procesního řízení. 2019.
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Managerial Communication in Tourist Industry D - Stať ve sborníkuČECH, Petr; Jan CHROMÝ; Štěpán CHALUPA and Eliška PROCHÁZKOVÁ. Managerial Communication in Tourist Industry. In Khalid S. Soliman. Proceedings of the 33rd International Business Information Management Association Conference (IBIMA). Granada: International Business Information Management Association, 2019, p. 2074-2081. ISBN 978-0-9998551-2-6.
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MEASURING PRICE ELASTICITY AND ITS APPLICATION INTO THE REVENUE OPTIMIZATION PROCESS D - Stať ve sborníkuPETŘÍČEK, Martin and Štěpán CHALUPA. MEASURING PRICE ELASTICITY AND ITS APPLICATION INTO THE REVENUE OPTIMIZATION PROCESS. Online. In 11th INTERNATIONAL CONFERENCE PROCEEDINGS - HOSPITALITY, TOURISM AND EDUCATION. Prague: Institute of Hospitality Management in Prague 8., 2019, p. 87-94. ISBN 978-80-87411-87-2.
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Smart Electronic System for Tracking Apprenticeships (Apprentice Track) x - Projekty výzkumu a vývojeCHALUPA, Štěpán. Smart Electronic System for Tracking Apprenticeships (Apprentice Track). 2019.
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USING BUSINESS MODELING AND SIMULATION FOR HOTEL OPERATIONS INNOVATION (CASE STUDY) C - Kapitola resp. kapitoly v odborné knizePETŘÍČEK, Martin and Štěpán CHALUPA. USING BUSINESS MODELING AND SIMULATION FOR HOTEL OPERATIONS INNOVATION (CASE STUDY). In M. Bezpartochnyi. Organizational-economic mechanism of management innovative development of economic entities. Przeworsk: Higher School of Social and Economic, 2019. ISBN 978-83-937354-6-4.
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Using Google Analytics for Strategic Decision-Making in Marketing D - Stať ve sborníkuCHROMÝ, Jan; Štěpán CHALUPA and Petr ČECH. Using Google Analytics for Strategic Decision-Making in Marketing. In Khalid S. Soliman. Proceedings of the 33rd International Business Information Management Association Conference. Granada: International Business Information Management Association, 2019, p. 2091-2099. ISBN 978-0-9998551-2-6.
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VOV – ekonomická sekce x - Projekty výzkumu a vývojeCHALUPA, Štěpán and Martin PETŘÍČEK. VOV – ekonomická sekce. 2019.
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Využití daty řízené segmentace ve výuce marketingu (Use of Data-Driven Segmentation in Marketing Lecturing) J - Článek v odborném periodikuCHALUPA, Štěpán and Martin PETŘÍČEK. Využití daty řízené segmentace ve výuce marketingu (Use of Data-Driven Segmentation in Marketing Lecturing). Media4u Magazine. Praha: Ing. Jan Chromý, Ph.D., 2019, roč. 16, p. 23-26. ISSN 1214-9187.
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Využití RFM analýzy při výuce optimalizace distribučního mixu hotelu (Use of RFM analysis in lecturing of hotel distribution mix optimization) J - Článek v odborném periodikuCHALUPA, Štěpán. Využití RFM analýzy při výuce optimalizace distribučního mixu hotelu (Use of RFM analysis in lecturing of hotel distribution mix optimization). Media4u Magazine. Praha: Ing. Jan Chromý, Ph.D., 2019, vol. 2019, No 1, p. 40-43. ISSN 1214-9187.
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Data mining in reputation management D - Stať ve sborníkuCHALUPA, Štěpán. Data mining in reputation management. In Ing. Jan Chromý. Sborník recenzovaných příspěvků mezinárodní vědecké konference Média a vzdělávání - Media & Education. 1st ed. Praha: Extrasystem Praha, 2018, p. 47-50. ISBN 978-80-87570-41-8.
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Inovace systémů řízení subjektů cestovního ruchu pomocí nástrojů procesního řízení. x - Projekty výzkumu a vývojeCHALUPA, Štěpán. Inovace systémů řízení subjektů cestovního ruchu pomocí nástrojů procesního řízení. 2018.
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Interoperability of Hotel Information System – Case Study D - Stať ve sborníkuCHALUPA, Štěpán. Interoperability of Hotel Information System – Case Study. Praha: Vysoká škola hotelová v Praze 8, spol. s r.o., 2018, p. 32-40, 199 pp. ISBN 978-80-87411-93-3.
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Job Fair VŠH W - Uspořádání workshopuCHALUPA, Štěpán. Job Fair VŠH. 2018.
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PRAVDĚPODOBNOSTNÍ SIMULACE VE VÝUCE REVENUE MANAGEMENTU (PROBABILISTIC SIMULATION IN TEACHING REVENUE MANAGEMENT) J - Článek v odborném periodikuPETŘÍČEK, Martin and Štěpán CHALUPA. PRAVDĚPODOBNOSTNÍ SIMULACE VE VÝUCE REVENUE MANAGEMENTU (PROBABILISTIC SIMULATION IN TEACHING REVENUE MANAGEMENT). Media4uMagazine. Praha: Ing. Jan Chromý, Ph.D., Praha, 2018, vol. 15, No 3, p. 44-47. ISSN 1214-9187.
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Smart Electronic System for Tracking Apprenticeships (Apprentice Track) x - Projekty výzkumu a vývojeCHALUPA, Štěpán. Smart Electronic System for Tracking Apprenticeships (Apprentice Track). 2018.
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The Impact of Online Reputation Management on Customesrs' Decision Making Process J - Článek v odborném periodikuCHALUPA, Štěpán. The Impact of Online Reputation Management on Customesrs' Decision Making Process. Czech Hospitality and Tourism Papers. Praha: The Insitute od Hospitality Management in Prague, 2018, vol. 14, No 30, p. 3-15. ISSN 1801-1535.
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LUSTIGOVÁ, Zdena; Jan HÁN and Štěpán CHALUPA. Analýza tržního chování a inovace marketingové strategie dvou hotelů v oblasti Národního parku Šumava (Analysis and innovation of marketing strategy (the case of two Sumava region hotels)). Praha: GSI hotely, s.r.o., 2017, 50 pp. 1.
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How Do Prague Hotels Use Social Networks D - Stať ve sborníkuCHALUPA, Štěpán. How Do Prague Hotels Use Social Networks. Praha: Vysoká škola hotelová v Praze 8, spol. s r.o., 2017, p. 47-53. ISBN 978-80-87411-99-5.
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Studijní opora předmětu Hotelové informační systémy (Study material for Hotel Information Systems) c - Učební texty pomůcky (vč. dílčích kapitol v učebnicích)CHALUPA, Štěpán. Studijní opora předmětu Hotelové informační systémy (Study material for Hotel Information Systems). Praha: Vysoká škola hotelová v Praze 8, spol. s r.o., 2017, 59 pp.
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Studijní opora předmětu Hotelové rezervační a restaurační systémy (Study material for Hotel Reservation and Restaurant Systems) c - Učební texty pomůcky (vč. dílčích kapitol v učebnicích)CHALUPA, Štěpán. Studijní opora předmětu Hotelové rezervační a restaurační systémy (Study material for Hotel Reservation and Restaurant Systems). Praha: Vysoká škola hotelová v Praze 8, spol. s r.o., 2017, 54 pp.
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Transaction data based hotel customer segmentation D - Stať ve sborníkuCHALUPA, Štěpán. Transaction data based hotel customer segmentation. In Proceedings of 10th International Scientific Conference. “Karviná Ph.D. Conference on Business and Economics”. Karviná: Silesian University, 2017, p. 74-82. ISBN 978-80-7510-265-2.
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HÁN, Jan; Štěpán CHALUPA; Zdena LUSTIGOVÁ; Jaromír PAŽOUT; Petr ŠALDA and Martina SOCHŮRKOVÁ. Vybrané kapitoly z hotelnictví a gastronomie, svazek třetí: Online marketing. první. Praha: Wolters Kluwer, 2017, 312 pp. Vybrané kapitoly z hotelnictví a gastronomie, 3. ISBN 978-80-7552-888-9.
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Aktuální trendy online marketingu p - Vyžádané přednáškyHÁN, Jan and Štěpán CHALUPA. Aktuální trendy online marketingu. 2016.
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DATA MINING IN HOSPITALITY D - Stať ve sborníkuHÁN, Jan; Zdena LUSTIGOVÁ and Štěpán CHALUPA. DATA MINING IN HOSPITALITY. Opava: Slezská univerzita v Opavě, 2016. ISBN 978-80-7510-203-4.
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EYE TRACKING FOR IMPROVEMENT OF HOTEL BOOKING DESIGN D - Stať ve sborníkuLUSTIGOVÁ, Zdena and Štěpán CHALUPA. EYE TRACKING FOR IMPROVEMENT OF HOTEL BOOKING DESIGN. Opava: Slezská univerzita v Opavě, 2016. ISBN 978-80-7510-203-4.
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Perspectives of Social and Economic Development of the Sphere of Service in Russia and Abroad C - Kapitola resp. kapitoly v odborné knizeHÁN, Jan; Zdena LUSTIGOVÁ and Štěpán CHALUPA. Perspectives of Social and Economic Development of the Sphere of Service in Russia and Abroad. 1st ed. Kazan: Pechat-Servise XXI vek, 2016, p. 303-326. ISBN 978-5-91838-078-9.
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Produktová nabídka českého lázeňství (Product Offer of Czech Spas) V - Výzkumná zprávaATTL, Pavel; Štěpán CHALUPA and Petr STUDNIČKA. Produktová nabídka českého lázeňství (Product Offer of Czech Spas). Praha, 2016, 201 pp.
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Resort Gastronomy Stand Service Simulation D - Stať ve sborníkuHÁN, Jan; Zdena LUSTIGOVÁ and Štěpán CHALUPA. Resort Gastronomy Stand Service Simulation. Praha, 2016, p. 38-46. ISBN 978-80-87411-75-9.
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Service blueprint and discrete simulation in hospitality practice (case study) J - Článek v odborném periodikuHÁN, Jan; Zdena LUSTIGOVÁ and Štěpán CHALUPA. Service blueprint and discrete simulation in hospitality practice (case study). Acta academia karviniensia. Karviná: Slezská univerzita v Opavě, Obchodně podnikatelská fakulta v Karviné, 2016, XVI, 3., p. 16-24, 87 pp. ISSN 1212-415X.
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System Modelling and Simulation in Hospitality Practice (Case Study) D - Stať ve sborníkuHÁN, Jan; Zdena LUSTIGOVÁ and Štěpán CHALUPA. System Modelling and Simulation in Hospitality Practice (Case Study). Praha, 2015, p. 69-79. ISBN 978-80-87411-70-4.
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ADVANTAGES AND LIMITS OF TEXT MINING SOFTWARE FOR ANALYSIS OF CUSTOMERS' REVIEWS ON BOOKING PORTALS D - Stať ve sborníkuLUSTIGOVÁ, Zdena and Štěpán CHALUPA. ADVANTAGES AND LIMITS OF TEXT MINING SOFTWARE FOR ANALYSIS OF CUSTOMERS' REVIEWS ON BOOKING PORTALS. In Metin Kozak & Nazmi Kozak. Proceedings of 7th World Conference for Graduate Research in Tourism, Hospitality and Leisure. Istanbul, Turkey, 2014, 6 pp.
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VYUŽITÍ SOFTWARU STATISTICA PRO ANALÝZU NESTRUKTUROVANÉHO TEXTU NA REZERVAČNÍCH PORTÁLECH (The use of STATISTICA SW for the analysis of unstructured text on booking portals) D - Stať ve sborníkuLUSTIGOVÁ, Zdena and Štěpán CHALUPA. VYUŽITÍ SOFTWARU STATISTICA PRO ANALÝZU NESTRUKTUROVANÉHO TEXTU NA REZERVAČNÍCH PORTÁLECH (The use of STATISTICA SW for the analysis of unstructured text on booking portals). Opava: Slezská universita Opava, 2014, p. 215-221, 6 pp. ISBN 978-80-7248-955-8.