Detailed Information on Publication Record
2015
Measuring Customer Satistisfaction and Loyalty in Spa Companies.
VILDOVÁ, Eliška, David MARTINČÍK, Jan TLUČHOŘ and Dagmar JAKUBÍKOVÁBasic information
Original name
Measuring Customer Satistisfaction and Loyalty in Spa Companies.
Authors
VILDOVÁ, Eliška, David MARTINČÍK, Jan TLUČHOŘ and Dagmar JAKUBÍKOVÁ
Edition
E+M Ekonomie a Management, Liberec, Technická univerzita v Liberci, 2015, 1212-3609
Other information
Language
English
Type of outcome
Článek v odborném periodiku
Field of Study
50200 5.2 Economics and Business
Country of publisher
Czech Republic
Confidentiality degree
není předmětem státního či obchodního tajemství
Organization unit
University College Prague – University of International Relations and Institute of Hospitality Management and Economics, Ltd.
Keywords (in Czech)
zákazník, léčebná péče, loajalita, spokojenost, lázeňská péče
Keywords in English
customer, health care, loyalty, satisfaction, spa care
Tags
International impact, Reviewed
Změněno: 7/10/2015 15:36, doc. Ing. Dagmar Jakubíková, Ph.D.