CHROMÝ, Jan, Petr ČECH a Martina BERÁNEK. Quality Information Research on Websites of Selected E-shops. In Khalid S. Soliman. Proceedings of the 26th International Business Information Management Association Conference; Innovation Management and Sustainable Economic Competitive Advantage: From Regional Development to Global Growth. Madrid: International Business Information Management Association, 2015, s. 688-698. ISBN 978-0-9860419-5-2.
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Základní údaje
Originální název Quality Information Research on Websites of Selected E-shops
Autoři CHROMÝ, Jan (203 Česká republika, garant, domácí), Petr ČECH (203 Česká republika, domácí) a Martina BERÁNEK (203 Česká republika, domácí).
Vydání Madrid, Proceedings of the 26th International Business Information Management Association Conference; Innovation Management and Sustainable Economic Competitive Advantage: From Regional Development to Global Growth, od s. 688-698, 11 s. 2015.
Nakladatel International Business Information Management Association
Další údaje
Originální jazyk angličtina
Typ výsledku Stať ve sborníku
Obor 50600 5.6 Political science
Stát vydavatele Spojené státy
Utajení není předmětem státního či obchodního tajemství
Forma vydání paměťový nosič (CD, DVD, flash disk)
Organizační jednotka University College Prague – Vysoká škola mezinárodních vztahů a Vysoká škola hotelová a ekonomická s.r.o.
ISBN 978-0-9860419-5-2
UT WoS 000366872700070
Klíčová slova anglicky e-commerce; websites; information quality; availability of information
Změnil Změnil: doc. Ing. Petr Čech, Ph.D., učo 13269. Změněno: 28. 1. 2016 20:08.
Anotace
The paper is based upon the need of communication by market segments with e-business operators. Analysing the current situation in this area a basis would be created for innovation of various modes of professional communication and increase the quality of e-business from the perspective of target market segments. The authors of this contribution have been interested in the quality of e-shops for a long time and have assessed it from the point of view of comprehensiveness of the professional information on eshop websites. For the purpose of this contribution the focus was put on an area of their research dealing with e-shops selling electronics, specifically loudspeakers and microphones for conferences held in hotel conference rooms and other auditoriums. To assess the quality of e-commerce requires knowledge of selling products, ICT possibilities with an emphasis on websites, communication, marketing, sociology and other disciplines from the evaluator side. Evaluating the quality of an e-business cannot be fully based on universal information that may be the same regardless of the of e-commerce branch. Professional information related to a particular product can differ considerably. The authors analysed the websites of some selected e-shops in the Czech Republic in terms of the availability of professional information dealing with products sold. Statistical analysis of the availability of professional information, which e-shops provide to their customers, forms a part of this contribution. Similar research does not exist. The authors could not to build on the foreign experience, they show an example of possible procedure.
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