D 2019

Managerial Communication in Tourist Industry

ČECH, Petr, Jan CHROMÝ, Štěpán CHALUPA a Eliška PROCHÁZKOVÁ

Základní údaje

Originální název

Managerial Communication in Tourist Industry

Autoři

ČECH, Petr (203 Česká republika, garant, domácí), Jan CHROMÝ (203 Česká republika, domácí), Štěpán CHALUPA (203 Česká republika, domácí) a Eliška PROCHÁZKOVÁ (203 Česká republika)

Vydání

Granada, Proceedings of the 33rd International Business Information Management Association Conference (IBIMA), od s. 2074-2081, 8 s. 2019

Nakladatel

International Business Information Management Association

Další údaje

Jazyk

angličtina

Typ výsledku

Stať ve sborníku

Obor

50204 Business and management

Stát vydavatele

Spojené státy

Utajení

není předmětem státního či obchodního tajemství

Forma vydání

paměťový nosič (CD, DVD, flash disk)

Organizační jednotka

University College Prague – Vysoká škola mezinárodních vztahů a Vysoká škola hotelová a ekonomická s.r.o.

ISBN

978-0-9998551-2-6

UT WoS

000503988803052

Klíčová slova anglicky

communication; management; managerial communication; tourist industry

Příznaky

Mezinárodní význam, Recenzováno
Změněno: 5. 3. 2020 07:57, Ing. Bc. Jan Chromý, Ph.D.

Anotace

V originále

Effective and accurate managerial communication is a crucial part of management and acts as one of factors to become a successful manager. This article´s authors carried out research among managers in tourist industry to find out their opinions on communication and how communication is used during their working day as well as the assessment of different communication channels for delivering content to the addressee. Individual variables have been applied to statistical dependency testing methods that have enabled either to validate or refute hypotheses. The research outcomes show that despite the current trend towards using electronic means of communication, the most common mode of communicating with colleagues is "face to face" communication. This type of communication was also rated by respondents as the most important for transmitting the message to the addressee. It has failed to prove the dependence between the frequency of communications and the level of management, gender, age of respondents, and organization size. This dependence has not been proved even in relation to the evaluation of the different ways of communication significance for data transmission.